Contact Us

Last updated 11 Sept 2026

We are here seven days a week, 9am to 9pm.

Phone: +880 9610 000012 WhatsApp: +880 1700 000012 Email: hello@b12.com.bd

Address House 12, Road 7 Banani, Dhaka 1213 Bangladesh

For order-specific questions, opening a support ticket from your account is faster — it reaches the team with your order already attached.

Live chat

Message our team and pick the conversation back up whenever you like — everything you send stays in one thread.

Chat needs an account, so your conversation is tied to you and comes back on your next visit. Creating one takes a moment, and you will be brought straight back here.

Chat is text only — photos, files and links cannot be sent. Never share a password, card number or OTP; we will never ask for one.